---
title: Data Protection & Security Policy | Zentavra
description: "How Zentavra protects client data and HubSpot portal access: access controls, data handling, confidentiality and security practices for every engagement."
image: https://info.zentavra.com/hubfs/marketing%20+%20Sales%20ops%20(3)-1.png
---

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**SECURITY & DATA PROTECTION**

# How Zentavra Protects Your Data

Zentavra LLC is a HubSpot Solutions Partner. We act as a data processor and work inside the systems you own, like your HubSpot portal. We don't host or store your data anywhere else. We work under the [HubSpot Solutions Partner Program Agreement](https://legal.hubspot.com/solutions-partner-program-agreement) and follow HubSpot's security and confidentiality standards on every engagement.

Zentavra LLC  ·  HubSpot Solutions Partner  ·  Last updated November 2026

✓  Mutual NDA on every engagement✓  MFA on all business apps✓  Encrypted devices✓  Files deleted within 30 days

01

## Data Access and Storage

- ✓We work only inside your HubSpot portal and other platforms you approve.
- ✓We don't download, store or archive your data beyond what the project needs.
- ✓Our access lasts only as long as the engagement and is removed as soon as the project ends.

02

## Confidentiality and NDAs

- ✓Every engagement starts with a signed mutual NDA.
- ✓Team members and subcontractors are bound by confidentiality terms.
- ✓We never share logins or credentials over email or chat.

03

## Device and Account Security

- ✓Full-disk encryption on every device (FileVault or BitLocker)
- ✓Password-protected logins with auto-lock
- ✓Multi-factor authentication on all business apps
- ✓Access to your systems only for the people working on your project, reviewed regularly and removed when the project ends or when you ask

04

## Data Retention and Deletion

- ✓We don't keep your data after the engagement unless you ask us to in writing for follow-up work.
- ✓Exports and working files, like CSV reports or import templates, are securely deleted within 30 days of project completion.

05

## Cloud and Platform Security

- ✓We use cloud platforms that meet standards like SOC 2 Type II, ISO 27001 and GDPR.
- ✓Work done inside HubSpot and connected tools is covered by those platforms' own security, compliance and encryption.
- ✓HubSpot's [Solutions Partner Program Agreement](https://legal.hubspot.com/solutions-partner-program-agreement) covers partner responsibilities in more detail.

06

## Data Privacy and Compliance

- ✓We follow GDPR and CCPA principles when handling personal information.
- ✓We collect and process only the data needed to deliver our services.
- ✓We never sell or share your data, or your contacts' data, with third parties.

07

## Incident Response

If there's ever a breach or unauthorized access, we will:

1. 1\.Tell you right away.
2. 2\.Work with you and the platform provider, like HubSpot, to assess and fix it.
3. 3\.Send you a full summary and the remediation steps once it's contained.

08

## Ongoing Security Practices

- ✓We review access controls and device security every quarter.
- ✓Our team gets regular training on data handling and secure collaboration.

## Need a Security Review Before We Start?

Send us your security questionnaire or NDA and we'll get back to you within one business day.

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